FAQs
Have a question ? We are here to help.
Is the shipping free?
Shipping is chargeable at ₹600 per order. Currently, free shipping is not available.
When will I receive my item?
Each bag is customized with care, which takes around 3 days before dispatch.
Once shipped, the order is delivered by one of our reliable logistics partners, and delivery time may vary depending on the location.
Overall, please allow a 7-day turnaround time from the date of order placement.
Can I change or return my item?
We offer exchange only in case of a damaged product, reported within 15 days of purchase.
Please ensure to share unboxing photos or videos as proof while raising a claim. Returns or exchanges for other reasons are not applicable.